Shipping policy

At SZN, every order is carefully packed to ensure your bag arrives safely.

Processing Time

  • Orders are processed within 2–3 business days after payment confirmation

  • You will receive a confirmation email once your order has been shipped

Shipping Timeframes

  • Metro Manila: 3–5 business days

  • Provincial: 5–7 business days

  • International: 7–14 business days (via ZendEase)

Pre-Orders

  • For pre-order items, specific shipping details will be stated in the product description and in the shipping option at checkout

  • Shipping timelines for pre-orders may vary depending on production schedules

Shipping Fees

  • Calculated at checkout based on delivery address

  • International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities

Carriers

  • Nationwide delivery: J&T Express

  • International delivery: ZendEase

Delays

  • While we do our best to meet estimated timelines, unforeseen delays with couriers or customs are outside our control. We appreciate your patience should this occur.